Pick up most items — usually within an hour — or let us know if someone else is picking up for you.
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You will receive a printed receipt when you pick up your order in-store. You can also find your receipt in your Petco.
We will hold your items for 72 hours, starting at the time that we notify you that your order is ready for pickup. You can always call the Petco at if you want to cancel your order. If you want to change the order, you can call ahead or do it when you arrive. Please note that, depending on the change requested, we may need to cancel the original order and place a new one. Customer satisfaction is very important to us. If one of the products does not fit your needs, you can take it to any store along with your receipt or confirmation email, and return or exchange it in accordance with our Petco policy.
If for any reason, one or more of the items you bought is out of stock, we will notify you. If you had other items in your order that we do have in the store, we will still prepare your order with the items that we have available. We will only charge you for the items in your order that are available for pickup. Find a qualifying product. Make sure the product you would like to price match is identical to our competitor's product.
Call to request a price match. No promotion code necessary. Subtotal refers to amount of order before taxes and shipping. All Free Shipping is based on Standard Shipping rates. Boxes will result in a surcharge. This is based on your default shipping address. Repeat Delivery orders always ship free. Shop All Sale Offers. Reptile Reptile Guide Education Center.
Bird Bird Guide Education Center. Find what you need at Petco. Check your email to see when your order is ready. Get in, get out, get back to your pets. Your top questions, answered Which items are eligible for Petco in-store pickup? What should I do if I don't receive a "Ready for Pickup" email?
What do I need to bring to the store when I pick up my order? Can I have someone else pick up my order? When I get to the store, where do I go to pick up my order? Where is my receipt for my In-Store Pickup order? How long will you hold my item s at the store? Can I change or cancel my order? How do I return or exchange these products if I am not satisfied?
What if one or more of the items I bought are no longer in the store? For in-stock items, qualifying orders placed before 5: Monday through Friday will be delivered within two business days; Saturday delivery possible for eligible postal codes. Orders placed after 5: Monday through Friday will be delivered within three business days. Orders placed on Friday before 5: Orders placed on Friday after 5: Free next-day shipping on iPhone. For in-stock iPhone models, qualifying orders placed before 5: Monday through Friday will be delivered in one business day; Saturday delivery possible for eligible postal codes.
For some addresses in Hawaii and Alaska, two-day shipping and next-day shipping may not be available. Product availability is subject to change.
You can confirm your delivery date at checkout. External factors beyond our control, such as adverse weather conditions, may delay your order.
All orders should be picked up from the Customer Service desk. Please reference your pickup notification email for specific pickup location details. When you come to pickup your order, look for the designated "Buy Online, pickup in Store" parking spots near the front of the store. To change or cancel a Store Pickup order, call us at BEST BUY (). To switch from Shipping to Store Pickup, call within one hour of placing your order. To switch from Store Pickup to Shipping, call any time. Old Navy recently launched its buy online, pickup in-store service at all stores nationwide. After you place an order, you have seven days to visit the store to pick up your purchase at a specially designated kiosk. Payless You’re addicted to the store’s bargain-priced, trendy footwear.